Thank you for choosing The Pet Tailor Mobile Grooming for your pet’s grooming needs. The Pet Tailor prides itself on providing the best care for your best friend. Before grooming, please read, agree and initial to our terms of service.

If your pet has any medical problems (seizures, arthritis, collapsing trachea, etc), please make us aware of them so that we can take the necessary steps to ensure your pet's comfort. Sometimes grooming can expose a pre-existing condition. We cannot diagnose such a condition, but may advise you to seek veterinary attention.

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If your pet has fleas, we will automatically administer a flea bath. We will notify you if possible. The charge for this service is $10, this cost covers the shampoo, time, and cleaning necessary to ensure that no fleas are active in the salon. The treatment will kill the fleas on your pet, but after leaving our salon, your pet will not be protected from any fleas that may be present in your home or pet area.

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If your pet's coat is extremely matted, it may need to be shaved down. We will only shave your pet with your consent. A matted coat prevents air from reaching your pet's skin and may cause your pet to bite or scratch itself, resulting in irritated skin that does not heal properly. Shaving uncovers these conditions, as well as any other skin problems that may have developed from lack of grooming. Please note that it is difficult to shave down a matted pet without slightly irritating the skin. There will be an extra charge for this service because of the time and additional blades needed.

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If you must cancel your appointment, please give us 24-48 hours notice. We understand that schedules sometimes change, but chronic cancellations may result in a cancellation fee up to 50% of the grooming charge and the inability to book future appointments.

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Returned checks will result in a $25 fee.

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The Pet Tailor Mobile Grooming reserves the right to refuse service to customers whose pets may pose a threat to our employees or other pets in our care. This includes aggression problems, health problems and parasite problems.

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Although accidents are very rare, there is a risk when dealing with pets. The Pet Tailor Mobile Grooming will inform you immediately of any incident that occurs or any condition that we notice. Your pet's safety and comfort is our number one priority. It is highly recommended that all pets be current on vaccinations prior to grooming. By signing below, you indicate that you understand and agree to our terms of service; that you understand and agree to release and hold harmless The Pet Tailor Mobile Grooming, its owners, employees and affiliates from and against any and all liabilities, expenses, damages, and costs (including attorney fees) resulting from any service provided or injury (including death) to your pet(s) while in our care or afterward. You further authorize The Pet Tailor Mobile Grooming to transport your pet to a veterinarian in the event of an emergency, and agree that any resulting veterinary bills will be your sole responsibility.

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